Macquarie Ice Rink (MIR) is Protected by CCTV

MIR takes NO RESPONSIBILITY for lost, stolen or damaged property. Lockers are available at cost for hire and we encourage patrons to use them.

SKATERS SKATE AT THEIR OWN RISK

Ice Skating can be dangerous, with risk of injury. By Engaging in ice skating, skaters and spectators are deemed to have knowledge of the risks of ice skating, which include but are not limited to the following:

  • injury resulting from collisions or contact with others skaters or other individuals who are on the ice surface;

  • injuries that result from falls;

  • injuries that result from your own or another persons blade;

  • injuries that involve objects that are within the intended path of travel of the skater.

Macquarie Ice Rink STRONGLY RECOMMENDS the use of gloves, helmets, knee and wrist guards whilst skating.

IF YOU HAVE A FALL, IT IS IMPORTANT TO FORM A FIST WITH YOUR HANDS AND NOT SPREAD YOUR FINGERS OUT ON THE ICE SURFACE AS THIS PUTS YOU AT RISK OF ANOTHER SKATER RUNNING OVER YOUR FINGER(S)/HANDS WITH THEIR BLADE.

  • Any patron(s) that are deemed to be acting in an unsafe manner may be asked to leave the premises

  • Vaping/Smoking is prohibited on the premises

  • Consumption of Alcohol is prohibited on the premises, outside of specially designated events and areas during said events

  • Macquarie Ice Rink has a Zero Tolerance Policy towards abuse of our staff.

  • As a condition of entry you agree to follow directions given by members of staff. Directives given by staff are done so for the safety of all patrons.

Entry

  • All persons entering the building are to enter solely through the rinks foyer, passing by the cashier window.

  • All persons must not enter without first speaking to the staff on the cashier window. Being late for a class is no excuse to walk through.

  • All patrons wishing to skate must pay for an applicable entry ticket and Skate Hire if required.

  • Staff at the Macquarie Ice Rink reserve the right to refuse entry to, or to remove from venue any persons deemed to be acting in a unsociable or disingenuous manner.

Refunds

  • Refunds for classes require a medical certificate, otherwise credit can be offered.

  • Refunds for public sessions will be given at the supervisors discretion, providing a valid receipt is held by the patron.

  • Refunds can only be given via the same method of purchase. Card refunds can only be given back to the same card used to make the initial purchase.

  • Refunds for any of our Learn to Skate Classes, Holiday Camps, Coffee Club, Kiddies Club or any other class run by the rink, will not be given for change of mind. Refunds may be considered in exceptional circumstances but are not guaranteed.

Locker Hire

  • Lockers are available to Hire for $15, of which $10 will be refunded once the locker key has been returned to the front office.

  • Locker refunds can only be given via the same method or purchase, in the instance of card payment, it can only be refunded onto the card used to make the initial purchase.

  • Lockers are only available to hire for the duration of the session attending.

  • Locker keys must be returned to the front office by the end of day in order to be refunded the key deposit.

Spectators

  • There will be no spectators allowed entry to the rink for the sole purpose of sitting to eat or just to watch. You will be asked to move upstairs to the centres food court.

  • Parents and family members are allowed to spectate from inside the venue, however everyone must check in with the front reception prior to entry.

  • Staff at the Macquarie Ice Rink reserve the right to refuse entry to, or to remove from venue any persons deemed to be acting in a unsociable or disingenuous manner.