Frequently Asked Questions
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Skate Hire | Medical | General | Facilities | Party Bookings | Private Lessons | School Sport | Other
Skate Hire
Is skate hire included in ticket price?
All general admission prices are not inclusive of the skate hire fee unless stated.
How much is skate hire?
Skate hire is $5 per person.
Can I bring my own skates?
Yes.
How do I know what skate size I am?
There is a measuring board at the skate hire area for your convenience.
Do I need to bring socks, or do you provide them?
Each skater will need to bring their own socks. Thick socks should be avoided.
Medical
What if I require medical assistance during my visit at Macquarie Ice Rink?
MyHealth Medical Center is located on Level 4 at the centre for any urgent medical needs
Is there a first aid officer at Macquarie Ice Rink?
Yes, there is a first aid officer at the rink at all times. For assistance, please notify a Macquarie Ice Rink staff member.
Is there disabled access to Macquarie Ice Rink?
Yes, there is a lift available for wheelchair access.
General
Is there an age limit for skating at Macquarie Ice Rink?
Any person aged 3+ years can skate at Macquarie Ice Rink. It is advised that younger children be accompanied by an adult on the ice.
Are wheel chairs allowed on the ice?
We do permit wheelchairs on the ice during certain quiet or designated sessions, subject to prior approval by management. Please Contact us for more information.
Can we use hockey sticks during public sessions?
We do not permit hockey sticks or pucks during public sessions. There are designated Ice Hockey sessions, please contact the appropriate clubs for further details.
Can I buy a season pass?
Yes, please refer to the Session Times page for more information.
Is the rink available for hire?
At the moment our schedule does not allow much in the way of rink hire. For potential ice time hire for any of the our rinks sporting groups, please Contact us for more information.
What should I wear to skate?
We recommend wearing warm, comfortable clothes, gloves and it is a good idea to bring a change of clothes. We recommend wearing a helmet, wrist guards and knee guards for your protection.
Is there a lost property service at the rink?
Yes. Please see the cashier to collect or drop off lost property.
Facilities
Are there lockers on site?
We have a limited number of lockers available for hire. See cashier on arrival to hire for an additional cost to entry.
What payment options are available for general admission, lessons and parties?
We have EFTPOS facilities at the cashier or accept cash payments. We do not accept American Express
Is there food and drinks available for purchase at the rink?
Water is usually available from the office but we recommend bringing your own cold drinks. We do not sell food or other beverages on site.
Are you able to bring in your own food and drinks from outside the rink?
Small snacks are allowed. We don't allow you to bring in larger amounts of food. We are located below the food court, so please enjoy your meal upstairs either prior to or after your skating session.
Party Bookings
Ice skating parties at Macquarie Ice Rink are a fun and unforgettable way to celebrate childrens’ birthdays. Birthday parties are held on weekends and are recommended for children aged 6-14 years.
How many guests can I have at a Macquarie Ice Rink party?
A minimum of 10 people are required for a party at the rink. A maximum of 20 kids is permitted.
What is the cost of a party package at Macquarie Ice Rink?
The cost is $40 per child. Bookings are done online only at a cost of $200 for the initial deposit. Final payment must be made before the date of the party.
What is included in the party package?
The party package includes rink entry, skate hire, a mini lesson, room hire plus food and drink. For more detailed information visit the party page.
Does Macquarie Ice Rink provide a birthday cake for parties?
No, the host will need to supply a cake and transport it to the rink.
Do you have invitations I can send to guests with details of the party?
Yes we do. To download your Macquarie Ice Rink birthday party invitation, visit the party page.
Private Lessons
How long does each lesson last?
This will vary depending on the coach that has been assigned to you.
How do I book private lessons?
Submit your private lesson booking enquiry here.
What skating experience do I need to do private lessons?
No prior experience is required to begin private lessons
How many skaters can be booked into a private lesson at one time?
This would be the discretion of the selected coach. For private lesson enquiries, head here.
School Sport Bookings
Macquarie Ice Rink loves hosting school groups from all over Sydney as part of regular term and special event sports programs. We provide skate hire, and coaching for groups when available. For details and availability, submit your enquiry here.
Other Questions
What days of the year are you closed?
We are open all year round except Christmas Day. Please check our session times page for any changes in our session times, or phone the rink directly. Session times are subject to change.
Is there an entry fee for spectators at Macquarie Ice Rink?
We don't have spectator fees for any of our public sessions. Some Events may have a spectator fee which will be advised.
For any further questions or enquiries please contact the rink on 02 9888 1100, or by submitting your question here.